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Sales - Account Manager

Post date

January 22, 2020


Auburn Hills, Michigan




Full Time



Position Summary

**No third party calls or inquiries**  

Essential Functions

  • Responsible for managing key customer accounts for a range of automation products and solutions
  • Work closely with current and prospective customers to understand business needs and make recommendations that will maintain and grow sales
  • Strengthen strategic partnerships with customers, engineering and quality personnel to increase focus on Win-Win
  • CRM Knowledge and responsible for keeping CRM up to date with the status of each Single Sales Objective (SSO)
    • CRM data in aggregate is key to making well informed business decisions
  • Maintains a positive attitude and "unified management front" to all employees
  • Examine current customer process flow issues and present automation solutions
  • Development and generation of solutions exploiting Esys enabling technology (products) and Process Knowledge in BiW, Powertrain, Press & Polymers, Paint / Dispense, and General Assembly
  • Lead the Esys team for completion of Miller Heiman Blue/Gold/Green sheets accordingly, per opportunity need
  • Investigate new customer designs and develop opportunities for future sales
  • Establish and maintain long term, positive working relationships with customers and internal team members
  • Project Manage the entire pursuit, estimating and proposal process
    • Partner with Estimating to properly evaluate proposals and provides necessary engineering input
  • Establish bidding timeline and manage pursuit to schedule, quote review meetings/estimate idles
  • Work independently and/or with sales team to craft winning strategies for each pursuit
  • Formulate bid specifications to obtain vender, supplier and subcontractor quotations
  • Solicit inquiries, present quotes, negotiate prices and contracts to increase Esys’s customer base
  • Define manufacturing processes, concept cell layouts, and cycle time analysis
  • Create Scope of Work and provide information/direction to all Esys Sales, Engineering and Manufacturing personnel, so that those functions can ensure products are priced, produced, certified and delivered as per customer specifications
  • Develop, prepare, and evaluate automated and/or secondary equipment proposals based upon customer’s specifications, past job experience and lessons learned techniques
  • Collaborate with Project Managers to determine project requirements
  • Elevate all issues appropriately to ensure a smooth proposal process
  • Develop and maintain positive working relationships with external subcontractors and recommends outsourcing when necessary; assists Project Managers with technical oversight of outsourced work
  • Demonstrate and promote a commitment to Esys Core Beliefs
  • Ensures that Esys products and services continue to provide the benchmark within the industry
  • Demonstrate a commitment to safe work practices while on Esys or the customer’s premises
  • Understand and effectively employs the Esys Quality Management System (QMS)
  • Other duties as assigned

 Knowledge, Skills and Abilities

  • Intermediate understanding of machine design, electrical circuits, electrical panel design, pneumatic design, hydraulic design, and PLC's
  • Ability to demonstrate strong critical thinking and problem solving skills
  • Intermediate proficiency with Microsoft Office programs, as well as Google Applications (such as Gmail, Calendar and Docs)
  • Ability to work onsite within the Esys offices, customer and supplier locations as required
  • Ability to meet deadlines without endangering the safety of himself/herself or others, or the integrity of the equipment
  • Ability to interact professionally with customers, and maintain a positive working relationship, which at times may be under difficult circumstances and/or high-pressure situations
  • Technical/Functional Understanding: Able to serve as a source of technical/functional issues & perspective to others; demonstrate a breadth of technical/functional knowledge outside of core specialty
  • Excellent sales and negotiating skills combined with engineering knowledge with customer products
  • Effective verbal and written skills, along with customer service skills, self-confidence, resilience and assertiveness

 Required Education and Experience:

  • Bachelor’s Degree in an Engineering discipline or Business Administration or Technical Diploma with three years of college-level study or 3+ years of relevant work experience
  • 3+ years of experience in the automotive/machine tool industry; sales experience selling to an OEM or Tier 1 Company is an asset

What We Offer:
Esys Automation understands that high quality people are required to deliver high quality systems and services to our customers. To attract the best, we strive to become the Workplace of Choice. Esys Automation has won the Detroit Free Press' Top Workplaces award. We are a project oriented company that successfully implements projects by creating highly efficient and technical teams. These teams enjoy a level of autonomy and responsibility that promotes innovative thinking and sense of ownership. What we offer is an environment that fosters team work, learning, and creativity. At Esys, we encourage our employees to continuously learn through 3rd party training classes as well as internal mentorship arrangements. Listed below are some of the other benefits enjoyed by our team:

  • Profit Sharing Plan
  • 401K Plan with matching
  • Flex time
  • Medical, Life, Dental & Vision Insurance
  • Short and long term disability Insurance
  • Cell Phone reimbursement
  • Paid Holidays
  • Paid Time Off

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JR Automation provides intelligent automated manufacturing and distribution technology solutions. We transform how the world's leading manufacturers make and distribute products.


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At JR Automation, we focus on our customers. And we take care of each other. Large as we've grown, we've held onto our small-business roots, and there's a personal, human touch in everything we do. We work hard, and we work together. We pursue shared interests and mutual benefit. We encourage ambitious ideas, and we never give up or give our second-best effort. Curiosity, humility, and determination in the face of tough challenges help make the world better for all of us. So we believe the future is bright, because we're building it together.